Answers to the most common questions about the Renovae Ambassador Program, delivery, pricing, and our beauty-tech devices. If you don't see what you're looking for, reach out through our Contact page.
Ordering & The Ambassador Program
The Ambassador Program is a curated collection of beauty-tech devices and skincare, delivered in three tiers: Essential, Advance, and Ultimate. Each program is set up in your home by a certified Renovae consultant, who also trains you on how to use every device included.
Essential introduces Face Sense X and Goldmine Hyaluronic Acid Capsules. Advance adds 3 Collagen Signature Sets on top of that foundation. Ultimate is our most complete package, adding the full ReDefine X Facial System Set, the RESHAPER Body Device, and double the hydration and collagen products.
Yes. Many clients start with Essential or Advance and upgrade as their routine grows. Ask your consultant about upgrade options at any time.
Yes. All of our devices, including Face Sense X, EyeTech X, IllumiNeck, ReShaper, Ultron, and more, are also available individually.
Delivery, Setup & Availability
No. Renovae does not ship products. Every device and program is delivered and set up in person by a certified Renovae consultant during a scheduled in-home appointment.
Renovae is currently available exclusively to customers located in Florida.
A Renovae consultant will contact you directly to schedule your in-home appointment. During the visit, your consultant sets up your device or program, demonstrates the correct technique, and builds a personalized routine with you.
Yes, delivery and setup by a certified consultant is included at no additional cost for customers in Florida.
Payments & Pricing
We accept major credit and debit cards at checkout. Additional payment options may be added over time; check back at checkout for the most current methods available.
Ask your consultant about current payment options for Ambassador Program purchases.
Applicable sales tax is calculated at checkout based on your Florida delivery address.
Products & Technology
Your Renovae consultant will help you choose the right device or program based on your specific skin and beauty goals during your in-home appointment.
Yes. Every purchase includes a personalized training session with your consultant, covering correct technique and a recommended usage schedule.
Our devices are designed for a broad range of skin types. Your consultant will review your skin profile and recommend the right settings and routine for you.
Contact & Support
Visit our Contact page and select the reason for your inquiry so we can route it to the right person.
Yes, your consultant will work with you directly to find a convenient time if you need to reschedule.